Know Your Vendor
proactively monitor compliance risk of vendors
Know Your Vendor (KYV) is Venmonitor’s first interactive compliance widget, built for 850+ clients to strengthen vendor risk management. I led the end-to-end design of KYV, creating a single interface to review, dismiss, and audit vendor risk hits. The result: a faster, more accountable workflow that turned compliance from manual effort into confident decision-making.
Industries
SaaS, Fintech, Risk, Security
Services
Product Design
Date
Dec 2023 - Feb 2024
Team
Product Manager, Engineers, Leadership
Problem Statement
Compliance teams spent hours chasing false information, leaving gaps in audit history and exposing organizations to compliance failures.
Teams spent hours sifting through sanction and PEP lists, switching between tools just to verify if a hit was real. This constant friction slowed reviews, introduced errors in record-keeping, and left gaps in audit history. Without a clear way to dismiss false hits and preserve context, organizations risked wasted effort, compliance failures, and lost confidence in their vendor risk reporting.
Key User Persona
Vendor Manager
Chooses the vendor to work with
Assesses vendor performance and identifies risks
Analyzes vendor reporting
Ensures vendors comply with company standards and policies
Design Process
User Research and Insights
We interviewed 12 active Venmonitor users. Users required more than just a widget that surfaces the score.
Proposed User Flow
Identify false hits
Review details
Mark as false / add notes
Dismiss & update score
Final Solution
Step 1: Review score and Sanctions hits
Users can open a vendor’s sanctions results and see risk level, source links, and confidence scores. From here, they can mark hits as false, add notes, attach documents, or dismiss them.
Step 2: Reviewing PEP
Politically Exposed Person (PEP) results open in a modal with detailed profiles. Users can drill down into each name, view source data, and take the same review actions as sanctions.
Step 3: Score update and review dismissed
As hits are dismissed, the vendor’s overall risk score updates instantly. A dedicated “Dismissed Hits” log captures who dismissed the hit, when, and why - providing a transparent audit history.
Demo of final prototype
Sanctions hits
PEP hits
Impact and Outcome
70% faster reviews by eliminating multi-tool switching.
Complete audit history ensured compliance confidence during external audits.
$20M+ product revenue impact (KYV became core to Venmonitor’s highest-grossing product).
Adoption: Increased user base for Venmonitor from 600 to 850+ in a year. Was high because the design mirrored compliance managers’ natural review process - review, mark, dismiss - instead of forcing a new workflow.
Always open to projects and great design chats — let’s talk!